US
Average Salary
$
52,000
/Year
India
Average Salary
$
11,000
/Year
Job Description
Task
- Develop, nurture, and maintain strong client relationships.
- Identifying and understanding clients needs to deliver exceptional service.
- Resolve client issues promptly and effectively, ensuring satisfaction.
- Identify opportunities to expand business with existing clients.
- Communicate clearly and effectively with clients to build trust and rapport.
- Track client satisfaction metrics and implement improvements.
Qualifications
- Proven experience in client relationship management and customer service.
- Excellent communication and interpersonal skills.
- Strong problem-solving and negotiation abilities.
- Ability to build rapport and trust with clients.
- Strong organizational and time management skills.
- Proficiency in CRM software and customer relationship management tools.
- Detail-oriented and results-oriented approach.
- Ability to adapt to changing client needs and priorities.