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Client Relationship Specialist

US

Average Salary
$ 52,000
/Year

India

Average Salary
$ 11,000
/Year

Job Description

Task

  • Develop, nurture, and maintain strong client relationships.
  • Identifying and understanding clients needs to deliver exceptional service.
  • Resolve client issues promptly and effectively, ensuring satisfaction.
  • Identify opportunities to expand business with existing clients.
  • Communicate clearly and effectively with clients to build trust and rapport.
  • Track client satisfaction metrics and implement improvements.

Qualifications

  • Proven experience in client relationship management and customer service.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving and negotiation abilities.
  • Ability to build rapport and trust with clients.
  • Strong organizational and time management skills.
  • Proficiency in CRM software and customer relationship management tools.
  • Detail-oriented and results-oriented approach.
  • Ability to adapt to changing client needs and priorities.

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