US
Average Salary
$
42,000
/Year
India
Average Salary
$
5,000
/Year
Job Description
Task
- Handle inbound customer inquiries via phone, email, and chat.
- Resolve customer issues and complaints efficiently.
- Provide accurate product information and assistance.
- Work with internal teams to address customer concerns.
- Meet or exceed customer service performance goals.
- Identify opportunities to improve customer service processes.
- Contribute to sales efforts by providing product information and addressing customer needs.
Qualifications
- Excellent communication and interpersonal skills.
- Strong problem-solving and customer service orientation.
- Ability to multitask and prioritize tasks.
- Proficiency in customer support software and CRM tools.
- Adaptability to different communication styles and situations.
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